Service

Remote access

Remote access

ONLY UPON REQUEST FROM OUR SERVICE TEAM! 

You can download the remote maintenance software here. 

  • The first 15 minutes are free of charge. 
  • From the 16th minute onwards, a charge of 30 euros per quarter of an hour applies. 


This applies in particular if the issue is not covered by the warranty.

Start remote access

Contact details

AURITEC GmbH – Service Department
, Dernauer Straße 12
, 22047 Hamburg

You can reach us during the following core hours on 040 696540-0

Email: service@auritec.de

Mon–Thu: 09:00–15:00
Fri: 09:00–13:00